Roles and Responsibilities
- Responsible for Pricing & Operation for Ocean Import department.
- To plan and carry out effective and smooth flow of services to customers on time, so as to maintain and build up strong business relations.
- Provide proactive customer service for all clients handled by department
- Liaising with Shipping Lines, Transporters & CFS for the rates for Sea Import ALL Type on PAN India basis & Negotiating competitive rates with them
- FCL as well as General Container Planning on basis of receipt of Packing list from the Customer for Import Shipment
- Submission of Competitive quote to the Local Clients OR Overseas Agent & thereby onboarding new customers
- Follow up with Sales Personnel / Agent for status of rates / offer submitted to them.
- To put in efforts on increasing margin by regularly checking multiple options
- To see that the Yearly revenue of the Department grows as per Company Targets
Desired Candidate Profile
1. Communicate Operational requirements to Client and give Realistic Commitment to them.
2. To ensure that all documents and procedure are in order from legal perspective.
3. Handling Ocean Import (Nomination and Local Business).
4. Co-Ordination with Overseas agents, clients, shipping lines, Insurance Companies, transporters, loaders
& all departments’ branches and Management.
5. Placing online booking of Containers wherever required.
6. Preparing BL/Checking and releasing the BL of other lines on time.
7. Follow up in regards to all the required documents from all concerned parties and ensure the same is filed on time.
8. Coordinating with CHA / Operations Dept. in Handling Import Custom Clearance activity wherever required.
9. Completion / Closing of Job in Software.
10. Updating the client on vessels Schedules or any other development to client.
11. Ensure to send ALL relevant Post Import documents to shipper / Overseas Agent within time & follow up for the payment after Credit Period completed as required.
12. Single Contact for Customer, Overseas Office, Custom Broker / Logistics Partner.
13. Tracking each shipment starting from readiness till it reaches Destination Port.
Talent Corner HR Services Pvt Ltd
Recruiter Name:Neha Sengar
Contact Company:Talent Corner HR Services Pvt Ltd
Address:SHOP NO.708 AND 709,7TH FLOOR,BHAVESHWAR ANNEX, BL, DG NO.2,L B S ROAD, OPP.SHREYAS CINEMA,GHATKOPAR W, EST, MUMBAI, MUMBAI, Maharashtra - 400086,India|91-22-0000000