IT help Desk – Mumbai

from 1 to 2 year(s) of Experience
Mumbai

Job Description

Serve as the first point of contact for customers seeking technical assistance over the phone or email

Perform remote troubleshooting through diagnostic techniques and pertinent questions

Determine the best solution based on the issue and details provided by customers

Required Candidate profile

Direct unresolved issues to the next level of support personnel

Provide accurate information on IT products or services

Record events and problems and their resolution in logs

Follow-up and update customer status and information

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Talent Corner HR Services Pvt Ltd

Talent Corner is a Recruitment Company Head Quartered In Mumbai & having its Operations In India & UAE. Our Vision is to Successful Complete 1,00,000 Recruitment Assignments by 2025. Through these Assignments we Aspire Educate 1000 Girl Childs.

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Contact Company:Talent Corner HR Services Pvt Ltd

Salary:

Not Disclosed by Recruiter

Role Category:

Training

Role:

Technical/Process Trainer

Employment Type:

Full Time, Permanent